Name: Muse
Rating: 6.7 (1 reviews)
Author: Meta

Our take

Our verdict

6.7/10

Meta's consumer personal AI agent that browses, fills forms and completes tasks like booking travel, running in a Muse Secure VM on Meta's Muse Spark model.

Best for: Mainstream users who want a hosted agent to handle errands and bookings from their phone or WhatsApp without any setup.

Overall score6.7/10

Capability7.0

Ease of use8.0

Value for money7.0

Reliability5.0

Support & docs6.0

Pros

Consumer-friendly: iOS, Android, web and WhatsApp access with a free tier, no self-hosting
Acts rather than chats: opens a browser, fills forms and handles multi-step errands like travel, tickets and appointments
Runs in an isolated Muse Secure VM, with Meta stating it cannot see users' passwords or payment methods
Backed by Meta's Muse Spark model; Meta also released open-weight Muse Glimmer (Apache 2.0) for local agents

Cons

Brand-new (launched September 8, 2026) with little independent evidence of reliability on real tasks
Meta's privacy track record, including FTC settlements, makes handing over email, calendar and payments a trust question
Closed and proprietary, with launch availability limited to the U.S.
Paid tiers are steep at the top end: Power $20/month and Maximum $100/month

Overview

Muse is Meta's personal AI agent, launched in the U.S. on September 8, 2026 on iOS, Android and the web at muse.ai, with the option to message it through WhatsApp. Unlike a chatbot, it is designed to act: it can open a browser, fill out forms and complete errands such as booking travel, buying tickets, scheduling lessons or sending email, and can turn a broad goal into a step-by-step plan. It is powered by Meta's proprietary Muse Spark model.

Meta's main answer to trust concerns is the Muse Secure VM, a dedicated virtual machine in which the agent and the user's data live, isolated from the rest of Meta's systems and watched by a separate security agent. Meta says Muse cannot see passwords or payment methods and that conversations are not shared with ad systems; those claims come from Meta and have not been independently audited. Pricing, as reported by TechCrunch, is a free tier plus Power at $20 per month and Maximum at $100 per month.

Note that "Muse" also names a wider model family: Muse Glimmer is a 30B-parameter open-weight model under Apache 2.0, distilled from Muse Spark to run agent loops on a single consumer GPU, and Meta has also released a Muse Code terminal coding agent. This entry reviews the consumer Muse agent. Its weak points are age and trust: it is weeks old, task reliability is unproven outside Meta's demonstrations, and the value of the agent depends on connecting sensitive accounts to a company with a contested privacy history. Compare with ChatGPT, Gemini and Manus.

Key Benefits

Zero setup: Hosted in Meta's cloud and reachable from apps you already have, including WhatsApp.
Action-oriented: Built for completing tasks, not just answering questions.
Isolation by design: The Secure VM approach keeps agent activity separate from the rest of Meta's infrastructure.
Free to try: A free tier lets you test before paying.

Use Cases

Travel and bookings — Plan and book trips, tickets and appointments.
Life admin — Fill out forms, permission slips and routine paperwork.
Email and scheduling — Draft and send emails and manage calendar tasks.
Household and shopping errands — Handle purchases, dining and smart-home tasks.

Features

Browser-driving agent that fills forms and completes multi-step tasks
Goal-based planning, such as assembling a trip plan
Integrations reported for email, calendar, payments, health apps, smart home and dining
Dedicated Muse Secure VM with a separate security-monitoring agent
Access via iOS, Android, muse.ai and WhatsApp, with Meta AI glasses planned
Powered by Meta's proprietary Muse Spark model